It answers at once and completes the booking instead of letting the phone ring.
AI receptionist for auto service centers
AI receptionist for auto service centers: book workshop visits and answer calls 24/7
Voice reception for workshops and service centers: it asks for the car, model and type of service, books the workshop visit, answers opening hours and approved services, and hands the workshop supervisor anything that needs a person.
- Books the workshop visit
- Car, model and the service needed
- No final price on complex faults before inspection
A busy workshop cannot answer the phone, and a customer who gets no answer may call someone else.
Technicians and the supervisor are with cars while the phone keeps ringing. A voice reception layer takes the call and records what the team needs without anyone leaving their work.
It answers from your approved data: opening hours, services and advertised prices for fixed services.
A tow-truck request is recorded and passed immediately to whoever you choose.
It handles first reception and leaves diagnosis and final pricing to your technicians.
It collects the right information from the customer before the car reaches you.
Routine service bookings
It books the workshop visit from what is free in your calendar once connected.
Car and service type
It asks for the car and model and whether the need is routine service, mechanical work or an inspection.
Estimated inspection time
It tells the customer the estimated inspection time that you set.
Tow-truck requests
It records the request and location and transfers the call to whoever you name.
Spare parts
It answers from what you have recorded, or passes the customer to the parts desk.
Car status
It can tell a customer how their car is progressing once your workshop system is connected; otherwise it records the question for the supervisor to answer.
We tune reception to your services and hours.
We start with what your supervisor knows about the daily work.
- 01Services and fixed prices
What may be priced before inspection and what may not.
- 02Visit slots
The workshop’s daily capacity and reception hours.
- 03Emergencies and towing
Who receives tow requests and how they are transferred.
- 04Transfer paths
What goes to the supervisor, the parts desk or customer service.
Suited to workshops run by phone and advance booking.
One workshop or a network of branches.
Booking visits and gathering the car’s details before it arrives.
Organising appointments and answering repeated questions about services.
Directing the customer to the right branch and slot from one number.
What should you know before running an AI receptionist for a workshop?
Does it quote repair prices?
Only advertised prices for fixed services. It does not give a final price for complex mechanical faults before an inspection.
Can it book a routine service?
Yes, from the slots free in your calendar once connected. If it is not connected, it records the request for your team to confirm.
Does it know my car’s status in the workshop?
Once your workshop system is connected, it can answer. Without it, it records your question and the supervisor calls you back.
Does it speak our customers’ dialect?
Mujawib supports Arabic with Saudi, Egyptian and Gulf dialects, as well as English.