Arabic phone reception · managed service

A receptionist that answers in Arabic,
and books the slot on the same call.

For clinics, showrooms and businesses taking more calls than a front desk can absorb. Mujawib answers at any hour, follows the request in the caller’s own dialect, locks the slot in your calendar and sends the WhatsApp confirmation — and hands the call to your team in the cases you decide.

  • Works with your existing number
  • No technical team on your side
  • One to three weeks to go live
Inside MujawibCall, action, outcome
Demo scenarioA booking call in Arabic — demo scenarioInteractive replay
0:000:46
0:37
Checked availability628ms
0:40
Booked the appointment598ms
0:43
Sent confirmation557ms

An interactive call record. Play it to see the conversation become an outcome.

Built and testedOn your services, prices and branches, before call one
No confirmation without the actionNever “booked” until your calendar says so
One switch to stopEvery call routes to your team immediately
A record per callThe conversation, what ran, and the outcome

What we commit to from day one — no figures before we have measured them.

Watch the whole call, and the outcome it produced.

Three sector scenarios: what the caller said, what Mujawib carried out, and where the call landed.

Request a quoteLead captured0:22
Caller

I need a two-bedroom apartment in north Riyadh.

Mujawib

Is that to rent or buy, and what is your budget?

Caller

Rent, up to seventy thousand a year.

Mujawib

I found two matches. Shall I arrange a viewing tomorrow?

Lead capturedDemo scenario
Price enquiryResolved0:33
Caller

How much is a cleaning session?

Mujawib

It starts at SAR 250 after the dentist checks your case.

Caller

Do you have a Thursday evening slot?

Mujawib

6:30 PM is available. Shall I confirm it in your name?

ResolvedDemo scenario
Check on a carResolved0:32
Caller

I want to know whether my car is ready.

Mujawib

Please share the last four digits of the service order.

Caller

Four, two, seven, nine.

Mujawib

Inspection is complete. It is ready for collection from five.

ResolvedDemo scenario

More than answering the phone.

What your voice agent actually does in an ordinary working day.

  • Speaks natural Arabic

    Saudi, Egyptian, Gulf or MSA — and still follows the customer when they drop an English word mid-sentence.

  • Stops when interrupted

    If the caller cuts in, it stops immediately and picks up where it left off — no awkward silence, no starting over.

  • Books, moves and cancels

    Opens your calendar, offers what is free, locks the slot, and sends the confirmation on WhatsApp.

  • Knows your business

    Prices, branches, opening hours and your team — it answers from those and never invents one.

  • Hands over when it should

    Sensitive cases reach your team with the full context of the call, not from scratch.

  • Leaves a clear record

    Who called, what they wanted, what happened — on one page anyone on your team can read.

Built to run on your real business numbers.You are handing us your customers’ calls — we treat that seriously.
  • Each client isolated
  • Scoped permissions
  • A log for every change
  • Retention you control

From conversation to completion.

The agent does not just talk — it opens your calendar, sends the confirmation, and logs the customer in your system during the call.

Integrations ArchitectureIntegrations Architecture
Request completedEvery connection has a test and a fallback plan when it fails.

Built for how your business actually runs.

Every sector has its own call and its own decisive moment. Pick yours to see the real path.

Decisive moment: locking the slot before the caller hangs up.

Clinics

Books and moves appointments, reminds patients before their slot, and answers the repeat questions without tying up reception.

BookingReschedulingCancellationEnquiriesTransfer

2 of our clients run this sector today.

Try a Clinics scenario

The Arabic here is not a translation layer over an English product.

Three things separate a voice agent that works for a Saudi caller from one that only demos well.

Dialect

It follows the caller as they speak, not as we wish they spoke

Saudi, Gulf, Egyptian or MSA. Cut in and it stops and picks the thread back up. Drop an English word mid-sentence and it keeps going — "أبغى appointment بكرة الصبح" lands as one request.

Interruption without confusion
It stops at once and resumes
Arabic and English in one sentence
The caller never repeats themselves
Detail

Names, numbers and times the way they are actually said

A compound name, a ten-digit mobile said twice and corrected halfway through, a price in riyals, and "6:30 in the evening", "after Maghrib", "this coming Sunday". It clears all of these in testing — or it does not go live.

Your own pronunciation list
Doctors, branches, brand names
No launch without a pass
Testing is the gate, not a nice-to-have
Control

Any change can be undone in a moment

Every change is saved as its own version. Tried a new tone and did not like it? You are back on the previous one instantly, without disturbing a single call in progress.

Instant rollback
Any earlier version returns in one click
Never edited live
Calls in progress are untouched

The part that matters: what it does when it fails.

Every voice agent looks good in a demo. The difference shows in the call that does not go to plan.

  • It did not understand the caller

    It asks one specific clarifying question. If that does not settle it, the call goes to your team rather than to a guess.

  • The calendar does not respond

    It never says “booked”. It logs a callback or transfers the call, and the outage shows in your console the same moment.

  • Your CRM is unreachable

    It finishes the call and holds the customer record with us, then pushes it to your system automatically once it is back.

  • The question is outside what it knows

    It says it does not have the answer and routes to someone who does. It does not invent a price, a slot or a policy.

  • The caller asks for a person

    It transfers straight away, and your colleague picks up already knowing what was said — the caller does not start over.

  • Out of hours, nobody to transfer to

    It closes what it can and leaves the rest in a ranked list you find in the morning, with every number and every reason for calling.

These rules are written with you during setup, and you can change them at any time.

From calls that vanish, to a front desk that never sleeps.

What actually changes in the first month.

Before
  • Calls lost after hours and on weekends
  • Reception busy, so the customer calls a competitor
  • The same question answered dozens of times a day
  • Nobody knows how many chances were missed yesterday
After
  • Answered within seconds, any hour
  • The slot is booked during the call itself
  • Your team is free for the cases that need them
  • A daily read on what happened and what needs you
You will not find customer logos or unmeasured percentages here.

Mujawib is early in commercial operation. When we have results from real businesses we will publish them by name, with their numbers and their permission — not before. Until then, judge it on a call you hear yourself, built on a scenario from your own business.

Try it on one of your scenarios

What happened today, and who needs you.

One screen that tells you what the voice completed and what needs your decision — without opening ten tabs.

  • Every call with its conversation and outcome in one place
  • A list ordered by what needs reviewing first
  • The state of every connection and number in front of you
  • Open the console
Calls in progress, what needs review, and the state of every connection
Ranked by what needs your decision first

Start with the call that matters most.

We take one scenario from your business, build it, and you hear the result yourself before deciding to expand.

No technical setup on your side.

Enterprise Arabic Voice AI Receptionist | 24/7 Call Automation — Mujawib