AI receptionist for businesses that need every call answered and every booking captured

Mujawib is a bilingual Arabic-English AI phone receptionist for companies and clinics across Saudi Arabia, Egypt and the GCC. It answers inbound calls, handles approved FAQs, checks calendar availability, books appointments and hands selected calls to your team.

  • 24/7 inbound call answering
  • Real calendar booking
  • Human handoff when your rules require it

A missed call can become a missed customer.

Reception demand arrives in spikes and after hours. Voice AI adds an always-available front desk layer without forcing every caller into voicemail or a phone tree.

Peak-hour missed calls

Answer immediately while your front desk is busy with customers in person.

Repeated questions

Use your approved service, price, branch and opening-hour information.

Manual booking callbacks

Check availability and lock the appointment during the same conversation.

A phone receptionist that can complete the next action.

The goal is a recorded outcome, not just a pleasant conversation.

Natural Arabic and English calls

Support Saudi, Egyptian, Gulf and Modern Standard Arabic alongside English.

Appointment scheduling

Read live availability and book against the rules you configure.

Confirmations and follow-up

Send the result through connected channels such as WhatsApp when enabled.

Human call transfer

Route sensitive, complex or explicitly requested calls to your staff.

Call outcomes

Store what the caller wanted and what the system completed for follow-up.

Business integrations

Connect calendars, CRM tools, APIs and webhooks around the call workflow.

Configure the AI receptionist around your actual front-desk rules.

We define what it may answer, what it may execute and what must go to a person.

  1. 01Map call intents

    Bookings, FAQs, transfers and cases that need human ownership.

  2. 02Load approved knowledge

    Services, prices, branches, terminology and the voice style you want.

  3. 03Connect business tools

    Calendar, WhatsApp, CRM and APIs where the workflow requires them.

  4. 04Test before launch

    Run realistic calls and edge cases before routing production traffic.

Best where phone calls directly drive bookings, leads or customer service.

Run it as the main receptionist, an overflow layer or after-hours coverage.

Clinics and medical centres

Administrative booking, rescheduling, clinic FAQs and safe human escalation.

Real estate and services

Capture enquiries, qualify the request and schedule the next conversation.

Automotive and service centres

Book service visits, answer branch questions and route the caller correctly.

What to check before choosing an AI receptionist

Can it work with my existing business number?

Yes, depending on your carrier and current telephony setup, it can be connected through the appropriate routing or forwarding method.

Does it make real bookings?

When a calendar is connected, it can check availability and create bookings under the permissions and rules you define.

What if it does not know the answer?

It should stay inside an approved knowledge boundary and transfer or create a follow-up instead of inventing information.

Is it suitable for Saudi businesses?

Mujawib is designed for Arabic phone workflows and targets businesses in Saudi Arabia, Egypt and the GCC with local-dialect support.

AI Receptionist Saudi Arabia | Arabic & English 24/7 Call Answering — Mujawib